Refund policy

Return Policy – 7 Days

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns:

  • Your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging.

  • You’ll need the receipt or proof of purchase.

To start a return, contact us at muzammilnazir663@gmail.com. Returns should be sent to the following address: [INSERT RETURN ADDRESS].

If your return is approved, we’ll provide a return shipping label and instructions on how and where to send your package. Items sent without requesting a return first will not be accepted.

You can always contact us for return questions at muzammilnazir663@gmail.com.

Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items:
Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)

  • Custom products or personalized items

  • Personal care items (beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

Please contact us if you have questions about a specific item.

Exchanges:
The fastest way to get what you want is to return your item. Once the return is approved, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period:
If your order is shipped to the European Union, you have 14 days to cancel or return your order for any reason. Items must be in the same condition as received, with tags and original packaging, and you’ll need the receipt or proof of purchase.

Refunds:
Once we receive and inspect your return, we’ll notify you whether the refund is approved. If approved, the refund will be issued to your original payment method within 10 business days.

Please note it may take additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, contact us at muzammilnazir663@gmail.com.